We turn the voice of the customer
into growth decisions.
Roketfy is an AI company that helps brands understand their customers at scale. Our voice of customer and review analytics technology turns what customers say into better product, experience and growth decisions.
Roketfy started in 2021 as a SaaS platform for marketplace sellers. We helped Trendyol and international marketplace sellers optimize their listings and build product pages that were more visible, clearer and higher-performing.
In December 2022, Roketfy raised a USD 465K investment from APY Ventures. With it, we expanded beyond store performance to the most valuable data source a brand has: real customer feedback.
Today, Roketfy collects, analyzes and activates customer reviews for e-commerce, omnichannel and multi-location service brands, all in one central platform.
USD 465K Investment from APY Ventures
Yesterday, we optimized marketplace listings.
Today, we make customer experience visible.
Marketplace Technologies
Our marketplace tools strengthen product pages and product data.
Customer Reviews Infrastructure
Our reviews infrastructure collects reviews from multiple channels, helps brands manage them, and displays them on their own e-commerce sites.
Voice of Customer Solutions
Our voice of customer solutions make millions of customer reviews analyzable by product, category, competitor, location and time period.
From marketplace performance to customer insight.
A review is more than a star rating. We treat it as a decision source that shows teams why something happened and what to do next.
Review
To us, a review is never just a rating. A product review holds real signals about quality, customer expectations, purchase motivation and unmet needs. A location review reveals service quality, team performance, operational issues and brand perception.
"Shipping was fast, but the pump arrived broken, so I can't use it..."
Insight
Roketfy's AI analyzes this scattered voice of the customer, breaks it down by topic and sentiment, and benchmarks it against competitors...
Action
...and turns it into a knowledge base your teams can query in plain language.
Review pump packaging quality with the supplier and monitor product-related return signals over time.
One platform. Smarter decisions.
Roketfy turns the voice of the customer into a decision support system. We don't stop at analyzing data: we make it something brands can ask questions of, query and act on.
Listen to your customers.
Build growth around what they say.
See how Roketfy turns your customer reviews into your most valuable data source for product and operations decisions.