Tripadvisor reviews API for hotels and restaurants

Tripadvisor doesn't publish a general-purpose public API for pulling review text at scale — Tripadvisor for Business gives property owners tools for managing their own listing, but nothing built for reading reviews programmatically across a portfolio or against a competitor.

Roketfy's Tripadvisor reviews API returns rating, title, review text, visit type and any owner response as structured JSON, for any hotel, restaurant or attraction listed on the platform, identified by its Tripadvisor page path or by name and location.

The url_path is the page path Tripadvisor addresses a listing by — something like /Hotel_Review-g293974-d456789-Reviews-Example_Hotel.html — and it's the most direct way to identify a property once you have it. Run the business search endpoint with the property name (and, ideally, a location_name or location_code to disambiguate two properties with similar names) and it returns matching results with their url_path already resolved.

The reviews endpoint also accepts keyword directly as a fallback, alongside a location, if you'd rather skip the search step for a one-off lookup — but for anything you'll pull on a recurring schedule, resolving and storing the url_path once is the more reliable approach.

The depth parameter goes from 1 up to 4,490 reviews in one call, defaulting to 10, and billing on the reviews endpoint is per 10 reviews. Business search is billed per 30 results, with depth up to 210 — typically something you run once per property to resolve its url_path, not on every reviews pull.

Only successful calls are charged, so resolving a property's identity with search before committing to a deep reviews pull costs nothing extra if the search itself comes back clean.

Yes, on both axes. ratings takes a comma-separated list from Tripadvisor's own five bands — excellent, very_good, average, poor, terrible — so you can pull just the critical end of the scale when you're specifically investigating service complaints. visit_type filters by families, couples, solo, business or friends, which is useful for a property that wants to know whether an issue is showing up across every traveler segment or concentrated in one.

sort_by additionally controls ordering, with most_recent for ongoing monitoring or detailed_reviews for Tripadvisor's own ranking of its more substantial write-ups.

For a single property, pulling reviews on a daily schedule and filtering to the newest and lowest-rated ones turns Tripadvisor into an early-warning channel for guest-relations teams — a cleanliness or service complaint caught the same day it's posted is a very different recovery situation than one discovered weeks later during a quarterly review.

For a multi-property group, the same pull run across every location's url_path builds a portfolio-wide view: which properties are trending up, which are trending down, and whether a systemic issue — a booking platform problem, a brand-wide policy change — is showing up in review language across several locations at once rather than being isolated to one.

Yes — resolve each property's url_path once with business search, store the list, and pull reviews for every property on the same schedule. Feeding the returned text into your own sentiment or topic model turns a set of individually noisy review streams into a comparable portfolio metric, letting you see at a glance which properties need attention this week rather than reading through each Tripadvisor page by hand.